The brief type: if you are seeking a unique engagement ring or special anniversary present, Leibish & Co. features a powerful stock of top-notch, colourful, and conflict-free expensive diamonds and gems. The family-run company has-been operating online since 1998 with your own touch containing acquired recurring company the world over. Leibish & Co. makes it easy to buy loose rocks or even to use its no-cost “Design Your Own” tool to take the ideal little bit of jewelry your. With years of expertise and good craftsmanship under the belt, Leibish & Co. is on the verge of growing the inventory to watches also add-ons.
Whenever Leibish Polnauer established 1st on line diamond business in 1998, it got nearly a complete time to publish a single picture and information to their site â but he had been a visionary which watched potential from inside the fledgling realm of e-commerce. “When he views the potential in a concept, he’ll do everything within his power to progress with-it,” said Benji Margolese, Director of information Marketing for Leibish & Co.
Leibish created a fruitful, family-run procedure with his wife and kids helping in authority positions. They’ve got cultivated an effective online business with workplaces situated around the world. Leibish & Co. is actually a leader in special coloured expensive diamonds and gems that are hard to find in other places. The expensive diamonds are also conflict-free, and that is an important facet for many buyers.
“individuals visited united states because they seek out something a tiny bit various, something a little more special than everyone has,” Benji mentioned.
While Leibish & Co. supplies high-quality conventional expensive diamonds, the firm specializes in colorful, special precious jewelry. When asked why the business enterprise has this type of a higher client return rate, Benji rapidly pinpoints the primary reason.
“It really is a variety of outstanding products, great service, and jewellery crafted for the highest quantities of brilliance,” he stated. “The jewellery we make is certainly not your daily, mass-produced version of product. Every piece is actually custom-made to perfectly suit the diamond or gem stone opted for by customer.”
A household Affair With private Service
Leibish & Co. is a true household company, with Leibish’s family relations playing crucial functions into the company.
Leibish serves as Founder and chairman on the organization, while their partner, Rosi, will be the business’ Events management. Their own eldest daughter, Chavi, functions as top honors Jewelry Designer â that’s a massive obligation since custom jewelry comprises over 50% of the businesses company, Benji mentioned.
Leibish’s oldest boy, Yossi, may be the President of Leibish & Co. Another daughter, Shmulik, who’s a graduate of Gemological Institute of The united states, may be the Chief Diamond Buyer the organization. “Shmulik is, honestly, one of a lot of gifted shade diamond experts in the industry,” Benji stated.
Leibish’s daughter Itzik may be the company’s COO and operates its ny company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five young ones, is the organization’s CFO.
“among the longtime members of the team, i could let you know that, even though there is not any connection, they give consideration to me, and others, section of their family,” Benji said. “each of us bring our own knowledge into business, but work together to regularly expand the business.”
Clients are additionally treated like family at Leibish & Co., where the business invests energy into individual service and sales. “have you ever addressed one certain broker, including, that’s the same person you certainly will constantly manage, it doesn’t matter what you are calling or writing within,” Benji stated. “we do not rely on moving customers around to various departments if they have a concern or certain problem they wish to deal with.”
Clients Come From all around the World
Leibish has actually a couple of different types of consumers: discover customers, who primarily shop through the website, merchants, and those within the trade business, who usually check out the business’s primary workplaces in New York, Israel, and Hong-Kong.
A great deal of Leibish & Co.’s customers are from united states of america. Its next top audience is actually Canada, with great britain, Australian Continent, Hong-Kong, together with remainder of Europe.
Clients at every stage of life shop at Leibish & Co., though most are between your centuries of 35 and 54, Benji mentioned. Moreover, the firm garners about 300,000 internet site visits monthly â and helps to keep almost all of the customers coming back again.
“With over a 70% return client standing, we continue to be being among the most popular organizations inside our niche,” the guy mentioned.
Colorful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. carries top-quality precious jewelry, additionally preserves inventory flexibility, specifically for internet based customers, Benji said. The company sells a huge selection of free expensive diamonds and important gemstones, but their crucial products are tailored precious jewelry projects.
“We hold a big assortment of multicolor diamond and gem stone precious jewelry, with on the rarest hues ever viewed,” he stated. “we’re acknowledged best by our very own bread-and-butter items â yellowish diamond and green diamond wedding rings. But we sell expensive jewelry of virtually every shade, and precious gemstones â including sapphires, emeralds, and rubies. We offer jewellery crafted with colorless diamonds, as well, but the knowledge is in the field of tone.”
For clients that something at heart and require assist rendering it possible, Leibish & Co. provides a “Design a” jewelry tool, which Benji said is the most widely used item.
“Obviously, when searching for an unique part, people often desire specific stones and setting types they will have currently fallen deeply in love with,” he mentioned. The “Design your very own” tool makes it possible for clients to construct a piece by using the material, establishing, and steel of their choice.
“it permits them to deliver their ambitions alive â with your expertise in workmanship,” Benji told us.
Extras & New Online Tools available for Leibish & Co.
since it looks toward tomorrow, Leibish & Co. is slowly changing toward higher-ticket items and item assortment. The company seems comfortable branching out over new products because of the devotion and enthusiasm it relates to most appropriate their current projects.
“we now have talked-about adding a lot of different accessories â such as for example luxury watches, bags, plus pencils,” Benji mentioned. “But we decided to wait until we initial perfected the main distinctive line of product, and is expensive jewelry.”
Leibish & Co. can be searching for ways to carry on mastering its prominent web site, too. One of the ways it plans to enhance its on-line knowledge is through exposing enhanced real life features, that’ll give virtual buyers a lot more of an in-store experience.
As a business featuring its roots in colourful diamonds and ecommerce, Leibish & Co. continues to innovate in a traditional industry which views modification given that exclusion, maybe not the rule.