Our REFUND POLICY
CANCELLATION AND REFUND POLICY
Teej Healthcare Services Pvt Ltd. (“us”, “we”, or “our”) operates the Antimatter Gym at home website and the Antimatter Gym at home mobile application (the “Service”).
We offer refund and/or exchange within the first 7 days of your purchase of products from our website or any platform, if 7 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
REFUNDS IN CASE OF SERVICES
In Case, a client wishes to cancel or stop the sessions provided by Antimatter Gym, following conditions should apply:
• If the session package opted by the client is equal or less than 10 sessions, there will be no refund from the company on cancellation by the client
• If the session package opted by the client is more than 10 sessions, there will be 40 percent refund of the fee paid by the client, from the company on cancellation by the client.
REFUNDS IN CASE OF SERVICES ELIGIBILITY FOR REFUNDS AND EXCHANGES
• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• To complete your return, we require a receipt or proof of purchase.
• Only regular priced items may be refunded, sale items cannot be refunded.
• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return
LATE OR MISSING REFUNDS
• If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
• If you have done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
• You will be responsible for paying for your own shipping costs for returning your item.
• Shipping costs are non-refundable If you receive a refund, the cost of return shipping will be deducted from your refund.
• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
• Please see, we can not guarantee that we will receive your returned item.